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Tracking shows a missed delivery attempt but I was in. What do I do next?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

Firstly check our tracking page to see if the parcel has been left with a neighbour or in a safe place. The driver will have left a calling card to let you know if this is the case.

If our driver has already attempted to deliver your parcel, you will be able to rearrange your delivery on our tracking page. Our drivers will attempt to deliver your parcel the next working day.

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Related questions

How do I rearrange my parcel delivery?

My parcel has been delivered to the wrong address

Can I track my return?

What if part of my delivery is missing?

What do I need to bring with me to the depot?

What time does Yodel by InPost deliver until?

How will I know when my item has been returned?

There has been no tracking update for several days, what should I do?

Why is there no tracking against my parcel?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
InPost Delivery Network Limited, Moray House, 23-35 Great Titchfield Street, London, W1W 7PA, United Kingdom
VAT number:
413903714
© 2026 InPost Delivery Network Limited