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We're moving to InPost on 17th July. Get ahead of the curve & start tracking & managing all your Yodel by InPost parcels & delivery preferences in the InPost app.

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What if part of my delivery is missing?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

Your sender may have split your order over multiple parcels. Check your communications from Yodel by InPost and your sender to see if you have been sent multiple tracking numbers to track. If you have only received one tracking number or if your parcel has obviously be tampered with then please get in touch with our Customer Service team via Webchat.

With the InPost app, you'll get an delivered image for every parcel delivered your door. Download it here

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Related questions

My parcel arrived damaged

My parcel was returned to sender due to damage

My parcel has been delivered to the wrong address

Tracking shows a missed delivery attempt but I was in. What do I do next?

How do I get in touch with Yodel by InPost to help with a complaint?

Why is there no tracking against my parcel?

What is my parcel ID or tracking number?

What information do I need to provide when making a complaint?

How do I rearrange my parcel delivery?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2026 Yodel Delivery Network Limited