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We're moving to InPost on 17th July. Get ahead of the curve & start tracking & managing all your Yodel by InPost parcels & delivery preferences in the InPost app.

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What will happen to my delivery preferences in the Yodel app or My Account?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

The Yodel by InPost app and My Account feature will no longer be available from 17th July.
To continue editing or creating delivery preferences, you'll need to download the InPost app, where you can match your existing preferences in just one click.
If you don't download the InPost app before 17th July, your existing preferences will still be applied to any future home deliveries. You can download the InPost app and match your preferences at a later date.
If you no longer want your preferences to be applied, you can remove them at any time before or after 17th July through your Yodel by InPost account or in the InPost app.
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Related questions

How do i match my Yodel by InPost account preferences?

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How many email addresses and telephone numbers can I add to My Account?

Can I give you extra information to help you deliver my parcel?

Your My Account

Can I choose a default, preferred safe location at my delivery address?

Can I track my Yodel Direct deliveries in the Yodel by InPost app?

Can I still use my Yodel by InPost app?

Do I need to interact with the Yodel by InPost app for every parcel?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2026 Yodel Delivery Network Limited