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We're moving to InPost on 17th July. Get ahead of the curve & start tracking & managing all your Yodel by InPost parcels & delivery preferences in the InPost app.

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Do I need to interact with the Yodel by InPost app for every parcel?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

No, once you have set your preferences in the InPost app, they will automatically apply for any delivery. Remember to enter your email address and mobile number when you’re ordering online.

You can also see a two hour delivery window for every delivery tracked on the InPost app.

You can add up to 4 email addresses and 4 mobile phone numbers to your Yodel by InPost account so no matter the contact details that you use when ordering, you will be kept up to date on your parcel’s journey.

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Related questions

What happens when I set a default delivery preference in the Yodel by InPost Parcel Tracker app or My Account?

How can I receive automatic updates on my Yodel by InPost deliveries?

What features are coming to the Yodel by InPost Parcel Tracker app soon?

How do I set up a Yodel by InPost account and set delivery preferences for all deliveries

Can I see my Click & Collect and Return to Store parcels in My Account?

How do I delete my Yodel by InPost account and profile?

How many email addresses and telephone numbers can I add to My Account?

Can I give you extra information to help you deliver my parcel?

How do I setup a Yodel Direct account?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2026 Yodel Delivery Network Limited