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We're moving to InPost on 17th July. Get ahead of the curve & start tracking & managing all your Yodel by InPost parcels & delivery preferences in the InPost app.

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What happens when I set a default delivery preference in the Yodel by InPost Parcel Tracker app or My Account?

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

Via the Yodel by InPost app, you can save delivery preferences for your delivery address meaning you will never miss a parcel delivery again. Tell us you delivery property’s safe place or your preferred neighbour options and we’ll follow these instructions for every delivery. You can even take a photo of your preferred safe place and share it with your driver.

To get the best experience with the your parcels, we recommend downloading the InPost app. Make sure you include your email address and telephone number when you’re ordering online so that we can automatically send you notifications to tell you about your parcel’s journey to you.

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Related questions

Do I need to interact with the Yodel by InPost app for every parcel?

How do I set up a Yodel by InPost account and set delivery preferences for all deliveries

How can I receive automatic updates on my Yodel by InPost deliveries?

What features are coming to the Yodel by InPost Parcel Tracker app soon?

Can I see my Click & Collect and Return to Store parcels in My Account?

How do I delete my Yodel by InPost account and profile?

Can I choose a default, preferred safe location at my delivery address?

Can I give you extra information to help you deliver my parcel?

Can I redirect my parcel to a Yodel Store or InPost Locker?

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Registered number: Registered address: VAT number:
05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714
Registered number:
05200072 - Registered in England & Wales
Registered address:
Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB
VAT number:
413903714
© 2026 Yodel Delivery Network Limited