My QR code to access the InPost Locker isn't working

From 17th July, to get help and support with your parcels, get the InPost app or visit inpost.co.uk/help

If you arrive to the InPost locker and you’re unable to scan your QR code, try turning the brightness up on screen, ensuring your around 15cm away from it. You can access the InPost Locker by manually entering your code too.

Alternatively, download the InPost app and use the remote opening feature to access the locker.

If you're still having issues, contact the InPost support team here who may be able to help with getting access to your selected locker.