How to Click & Collect with Ebuyer

If you’d prefer to pick your item up at a convenient location rather than have it delivered to your home, just choose click and collect with Yodel by InPost as your delivery option at the Ebuyer checkout.

How do I get my Ebuyer orders delivered to a local shop?

When you choose Yodel by InPost at the checkout, you’ll be able to type in your postcode and view all the local shops that we can deliver your order to. Simply choose your location, confirm and pay – and your item will be delivered to the store of your choice.

Is using Yodel by InPost to deliver my Ebuyer parcels free?

No - it costs £4.99 to have your Ebuyer order delivered to a local store with Yodel by InPost.

How long does Yodel by InPost take to deliver my Ebuyer order?

Depending on the date and time you order your item, it’ll usually be available to collect the next day. For more information about the order and deliver times, visit the Ebuyer website.

Where can I collect my Ebuyer order from?

You can collect your Ebuyer order from any Yodel Store – there are thousands nationwide, and you can view them all here.

How will I know my Ebuyer order has arrived?

You’ll receive email and text (if you’ve supplied your mobile number) when your order’s been dispatched, and when it’s arrived in store. Your notifications will include the collection codes you’ll need to pick up your order, so make sure to bring this with you – as well as some ID.

Your order will wait for you at your chosen store for 10 days – and we’ll send you some reminders so you don’t forget to pick it up. After 10 days it’ll be returned to Ebuyer, who’ll then issue a refund.

Are there any exclusions or limitations?

We can’t deliver your order to PO boxes, BFPO addresses, houseboats, hospitals, government buildings or the Channel Islands. We can only deliver to mainland UK addresses – some areas in Scotland, Isle of Wight and Northern Island may also take a little longer, but you’ll be notified of this.

Can I return my Ebuyer order with Yodel by InPost?

You can return your Ebuyer order with Yodel by InPost for free – just attach the returns label to your parcel, making sure to cover up or remove the original delivery information. Then, you can just drop it off at a Yodel Store.

Not to worry if you don’t have a returns label, or you need to know more about Ebuyer returns, you can find more information here.